{"id":9983,"date":"2024-04-27T21:28:25","date_gmt":"2024-04-27T13:28:25","guid":{"rendered":"https:\/\/docs.franschat.com\/docs\/knowledge\/facebook-tools\/bot-manager-9731\/messenger-engagement\/"},"modified":"2024-10-14T18:10:43","modified_gmt":"2024-10-14T10:10:43","slug":"messenger-engagement","status":"publish","type":"docs","link":"https:\/\/docs.franschat.com\/zh\/docs\/knowledge\/facebook-tools\/bot-manager\/messenger-engagement\/","title":{"rendered":"<\/i>Messenger Engagement"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t

Messenger Engagement Plugin<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

This guide lists different ways that you can use the Messenger Platform from Meta to drive business discovery and engagement.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t

Send to messenger plugin<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

The send to Messenger plugin renders a button on your website that allows a person to opt-in to receive messages from you on Messenger. This is useful for providing follow-up at a later time, such as confirmations and updates. This plugin only works in HTTPS websites.<\/p>

To create a new plugin click\u00a0Flow builder<\/span>\u00a0button.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Create a new plugin<\/h3>

After clicking the Flow builder button, we will enter the following page. In the menu on the right, the corresponding plugin will be automatically selected for Action Button and Messenger engagement plugin. No settings are required.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Now we need the parts in the picture<\/p>

1. Domain = (Enter the website domain where you are about to insert the Send to messenger plugin)<\/p>

2. Language = (Select the language of your plugin)<\/p>

3. Cta button text = (Select the click button text of the Send to messenger plugin, you can set it according to the situation)<\/p>

4.Plugin skin = (Set the appearance color of the Send to messenger plugin)<\/p>

5. Plugin size = (Set the size of the Send to messenger plugin)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Next, continue to set up the completed content that will be displayed after the user clicks the plugin and logs in to Facebook (Opt-in success message in website)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

If enabled (I want to add a button in success message)<\/p>

Then a button will be added after the success message is displayed after the user clicks the plugin<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

If enabled (Redirect to a webpage on successful opt-in)<\/p>

Then the user will be redirected directly to the set link after clicking the plugin<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Finally, you must set (Reference)<\/p>

You can set a name for the activity related to this plugin<\/p>

Note: All References must be unique.<\/p>

Select label(s) is to set a label, which will be automatically added to the user when the user clicks to join.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Finally click Done and you will see the plugin settings on the editor.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Finally, you can set up the next conversation in “Start Bot Flow”. For example, if we add a “Text” component in “Start Bot Flow”, when the user clicks on the plug-in to join successfully, it will automatically reply to the user’s information in the Text.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Plugin List<\/h3>

This list shows all the plugins you’ve created so far, and if you’ve lost that plugin, you can get the embed code for that plugin. This list shows all the plugins you’ve created so far, and if you’ve lost that plugin, you can get the embed code for that plugin.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Click the edit icon in Actions to enter the edit page to modify the plugin<\/p>

Click “js code” to get the plugin code and embed it in your website<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Copy the embed code and put it on your website<\/p>

Put this code inside the html block of your website where you want to display this plugin.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

How it looks on your website<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

When the user clicks, a pop-up window will pop up to log in to the Facebook account. After the login is completed, a prompt will be displayed on the page, and the information in Flow will be sent to the logged-in user.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t

M.me link & QR code<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

m.me is a shortened URL service operated by Facebook that redirects users to a person, page, or bot in Messenger. You can use them on your website, email newsletters, and more. The m.me link for your bot allows you to link people directly to your Messenger bot. When the link is clicked, a conversation is automatically opened on messenger.com or in the Messenger mobile app. You will also get QR code image of your m.me link from this list below.<\/p>

To create a new plugin click\u00a0Flow builder<\/span>\u00a0button.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t

Create a new plugin<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

After clicking the Flow builder button, we will enter the following page. In the menu on the right, the corresponding plugin will be automatically selected for Action Button and Messenger engagement plugin. No settings are required.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

If you need to use embed code to display this button, you can set the “Button” part<\/p>

In the “Reference” part, you must set a parameter. The “Reference” value of each plugin is unique and is used for system identification.<\/p>

In the Select label part, you can set a label if necessary. When the user enters Messenger through me.link, this label will be automatically added to the user<\/p>

Click Done when completed<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Next you will see the details of the settings in the “Action Buttons” component. Now you can continue to set the information content after the “Start Bot Flow” component<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

For example, in the demo, the purpose of Me.link is to give users the function of obtaining coupons, and I can edit it like this.<\/p>

Now when the user enters Messenger through Me.link, the following information will be automatically sent to the user<\/p>

After editing, click Save.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t

Plugin List<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

This list shows all the plugins you\u2019ve created so far, and if you\u2019ve lost that plugin, you can get the embed code for that plugin. This list shows all the plugins you\u2019ve created so far, and if you\u2019ve lost that plugin, you can get the embed code for that plugin.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

Click the edit icon in Actions to enter the edit page to modify the plugin<\/p>

Click “js code” to get the plugin code and embed the button into your website<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

You can copy the plugin code and embed the button on your website, or you can use “M.me Link” and when users visit this URL they will be redirected to Messenger. You can also embed this link into your website button.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

You can use QR Code, and when users scan this QR code, they will be redirected to Messenger.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

How does the workflow on your website work via buttons or URLs?<\/p>

You can embed the button into your website through js code, or customize a button and jump to the URL of M.me Link<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t

When the user clicks the button, he will be redirected to the user’s Messenger and receive the following message.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Messenger Engagement Plugin This guide lists different ways that you can use the Messenger Platform from Meta to drive business discovery and engagement. Send to messenger plugin The send to Messenger plugin renders a button on your website that allows a person to opt-in to receive messages from you on Messenger. This is useful for […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":9731,"menu_order":13,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[100],"class_list":["post-9983","docs","type-docs","status-publish","hentry","doc_badge-pro","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/docs\/9983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/comments?post=9983"}],"version-history":[{"count":143,"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/docs\/9983\/revisions"}],"predecessor-version":[{"id":10934,"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/docs\/9983\/revisions\/10934"}],"up":[{"embeddable":true,"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/docs\/9731"}],"wp:attachment":[{"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/media?parent=9983"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/doc_tag?post=9983"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/docs.franschat.com\/zh\/wp-json\/wp\/v2\/doc_badge?post=9983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}