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Persistent Menu

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How it works

With a persistent menu, you can create and send a menu of key business features (like hours, store locations, and products) that always appears in people’s Messenger conversations with your business.

Create Persistent Menu

After entering the Persistent Menu, click the “Create persistent menu” button in the list.

Now you will enter the edit page of Create persistent menu, where there are several options

1. Locale (This is the language used for selecting persistent menu, usually the default is OK)

2. Composer input disabled? (If enabled, users will not be able to enter any text in messenger, which is usually used in fully automated and unmanned situations)

Menu

This section is for creating menus

1. Menu Title (menu name)

2. Web URL / Postback (action after clicking the menu)

3. Set the action target after clicking the menu. If you choose Web URL, enter your URL link

When you select Postback, the third option will show all your current flows. You can choose which flow will be triggered when clicking this menu. You can also click Add to create a new one.

If you need to create more menus, you can click the “Add” button below to create more menus.

After finishing, click Submit. After saving, you will see the currently created persistent menu in the list.

It may take some time for the persistent menu to update in Messenger. If you don’t see it update, you can try deleting your current Facebook account and the current Page Messenger conversation history and resending a new message to see if the persistent menu is displayed.

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