ADS Welcome Message Flow

预计阅读时间3 分钟 418 views

When creating Click-to-Messenger or Click-to-Instagram Direct ads, you can enhance user engagement by connecting message flows from messaging partner applications. These message flows can include text, images, emojis, and button message types.

This guide explains how to manage welcome message flows using FransChat.

Navigate to Bot Manager Marketing Tools ADS Welcome Message , and select “Create New Flow.”

Next, you will see a pop-up window. Here, you must enter the Flow Name and select Eligible Platforms. If your page is linked to Instagram, you will see both Messenger and Instagram as options. You need to choose which platform this ads welcome message flow will be used for.

Note:

If you select the Instagram platform and choose Text under Messenger Type, you can only select either Buttons or Quick Replies, not both.
If it’s for the Messenger platform, you can choose both Buttons and Quick Replies.
If Messenger Type is set to Card and you’re using the Instagram platform, you won’t be able to select Quick Replies.

After adding a button, you can choose between two modes: Postback or Web URL.

If you choose Postback, you will need to select the corresponding Postback ID. If none is available, you can click “Add New Flow” to create a new Postback.
If you choose Web URL, you will need to provide your website URL.

When you select Card under Messenger Type, you can upload an image or directly provide an image link.

You need to fill in the Card Title and Card Subtitle.

If necessary, you can also add Buttons or Quick Replies.

Once you have filled in all the information, click Publish Flow and wait for the upload to complete.

After completion, you can find the recently created flow in the Ads Welcome Message list, where you can edit or delete it.

In the Used in Ad column, you can see whether the flow is currently being used in any ads.

Please note that you cannot update flows that are currently connected to ads.

Next, we can select Partner App in Facebook Ads.

Then, select the FransChat platform in the Partner App.

In the Message Flow, you can see the ads welcome message flows that you just created in FransChat.

After selecting Message Flow, you can view the actual message template in the right-hand pane.

If you have created Quick Replies, you can also see the message templates with Quick Replies in Facebook Ads.

Finally, if you need to test this flow, you can click Preview in Messenger. You will then see the message template in your Messenger.

Once you confirm that there are no issues, click Finish to complete the setup.

ADS Welcome Message Flow

ADS Welcome Message Flow

CONTENTS