Whitelisted domains

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Generally speaking, any URL sent by Facebook needs to be set as Whitelisted domains before Facebook allows this URL to be sent.

In FransChat, if a third-party URL is entered in the button, FransChat will automatically set this URL to Whitelisted domains, so generally there is no need to set it up. FransChat will automatically complete it.

You can view the currently added URLs in Bot manager Marketing Tools Whitelisted domains Action

The URLs that have been added so far will be displayed here

If you encounter a situation where you cannot send a message or receive an error message when sending a message, and the message contains a third-party URL, you can check whether this URL has been added to the Whitelisted domains. If not, you can manually add it again by clicking “New Domain” and entering your URL in the pop-up window, then save it.

Whitelisted domains

Whitelisted domains

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