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Bot Keyword

Estimated reading: 2 minutes 313 views

Keywords play a very important role in automated replies. When you create a Flow, you can enable a keyword for this Flow to trigger it. For example, we set one or more keywords “hi, pm, dm” in this Flow. Now when the user enters the corresponding “keyword” in the messenger, this Flow will be triggered.

In the menu Bot manager Automation Bot Keyword , all the keywords currently created in the Flow will be displayed. You can also click the “Set Keyword” button here

In the Visual Flow Builder Editor, you can set keywords in Start bot Flow to start this Flow.

After saving the Flow, you can see the currently created “keyword” in the Bot manager Automation Bot Keyword page. In addition, the status “Live” is displayed, which means that this keyword is currently enabled.

If you need to disable a keyword, you can set the keyword to “Stop” in Actions.

At this time, “Paused” will be displayed in the keyword status, and the keyword will not be triggered.

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